Indian-owned firm Firstsource Options is investing £1m in a brand new hub in Belfast metropolis centre, creating as much as 450 jobs.
The corporate employs nearly 2,000 employees throughout Northern Eire at workplaces in Belfast and Londonderry.
It manages buyer providers for sectors corresponding to banking and telecommunications, its shoppers embrace Sky, GiffGaff and Ulster Financial institution.
The brand new premises can have capability for 600 staff.
The corporate has already relocated 150 employees there.
The brand new jobs will likely be in areas corresponding to customer support, HR and IT.
Chief operational officer Sean Canning mentioned: “This important funding will allow us to assist and upskill native expertise, supply profession development, assist the native economic system, win new enterprise and proceed to assist current shoppers with world class buyer administration.”
“Our new location at Olive Tree Home is a welcome addition to part of town the place business companies have struggled in current months as a result of well-publicised fireplace at Primark,” he added.
However the Stormont state of affairs, we see these investments flowing into Northern Eire.
The corporate is predicated in India – its determination to put money into Northern Eire was supported by the Division for Worldwide Commerce.
Minister for Funding Graham Stuart mentioned: “Uncertainty is rarely a pal to enterprise and funding and but, however the Stormont state of affairs, we see these investments flowing into Northern Eire.
“Over the previous few years, regardless of the Brexit uncertainty, we have seen the UK attracting extra funding than Germany and France mixed.”