Job Description
Responsibility:
1 Solve customers’ technical problems and complaints promptly.
2 Collaborate with Sales & Technical Support Specialists etc in troubleshooting problems.
3 Run correlation studies and validations in coordination with the customer if/as required;
3 Conduct Customer training.
4 Visit clients regularly and feedback customers' information to sales team.
5 Participate in regional and national conference calls by updating technical issues.
6 Other task arranged by the company
Requirements：
1. Bachelor degree or above in Clinical medicine, Biotech, Pharmacy or other related subject, master degree would be more preferred.
2. Minimum 5 years experience worked in IVD Application area, like immunology, biochemistry or molecular, immunology will be preferred;
3. Able to use English as working language;
4. Good communication skills and hard working.
Work Location
Any big cities in India, like Ahmedabad, Hyderabad etc.