Associate Director

Job Title: Associate Director

Location: Bangalore

Experience: 12+ years

Role Summary

At Coforge, we are looking for a seasoned leader who can drive strategic account growth while ensuring seamless demand fulfillment and workforce governance across key customer accounts. This role requires a strong blend of sales, account management, delivery governance, and resource management expertise to support business growth, optimize workforce utilization, and strengthen executive-level customer relationships.

Key Responsibilities

Sales & Account Growth

• Drive renewals, expansions, and new business opportunities.
• Support customer discussions, staffing strategies, and pursuit activities.
• Contribute to pipeline reviews, revenue forecasting, and account planning.

Demand & Workforce Management

• Own demand-to-fulfillment governance and workforce planning.
• Collaborate with recruitment and delivery team to ensure timely fulfillment of customer requirements.
• Optimize utilization and hiring effectiveness.

Customer & Stakeholder Management

• Build strong relationships with customers, including executive stakeholders.
• Lead governance reviews, business discussions, and escalation management.
• Act as a trusted advisor between customer, sales, and delivery teams.

Required Skills

• Strong communication and executive stakeholder management.
• Proven exposure to Sales, account management, and delivery leadership.
• Expertise in demand forecasting, workforce planning, and resource fulfillment.
• Understanding of T&M hiring models and associated fulfillment challenges.
• Ability to collaborate across Sales, Delivery, Recruitment, and Customer leadership teams.