Automic UC4 Specialist

Below is the complete job description

Automic UC4 Specialist

Bangalore, India (Hybrid – 3 days onsite).

Responsibilities:

• Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Dead drop)
• Serving as the primary point of contact for internal users on all automation and account questions
• Owning Slack support channels — timely, professional responses to internal teams
• Executing recovery procedures during incidents — restarting services, validating agent connectivity, coordinating with backend/vendor support
• Assisting with region failover planning and high availability across the Automic infrastructure
• Documenting existing workflows to support knowledge transfer

What we're looking for:

• Proven hands-on experience with Automic Workload Automation (UC4)
• Strong troubleshooting skills across workflows, job dependencies, and file transfer protocols
• Experience executing stabilization and recovery procedures under pressure
• Strong communicator — comfortable being customer-facing daily
• Self-starter who can plug in quickly and add value from day one