Job Description
Client Sales Associate – Voice Process
Position: Client Sales Associate
Location: KPHB, Hyderabad – Onsite
Shift: Night Shift – 6:30 PM to 3:30 AM IST
Employment Type: Full-Time
Work Mode: Onsite
Job Summary
We are looking for a Client Sales Associate with strong experience in voice-based customer interaction and sales, particularly with US clients/customers. The ideal candidate should have excellent English communication skills, confidence speaking with international customers, and the ability to work in a night-shift environment.
The candidate will be responsible for communicating with US clients over the phone, understanding their requirements, promoting relevant products/services, generating leads, and converting opportunities into sales.
Key Responsibilities
- Handle inbound and outbound voice calls with US clients/customers.
- Communicate professionally with customers and understand their requirements.
- Identify sales opportunities and promote relevant products/services.
- Generate leads and follow up with prospective customers.
- Explain product/service features, pricing, and benefits clearly.
- Handle customer questions, objections, and concerns effectively.
- Maintain strong customer relationships and provide a positive customer experience.
- Achieve assigned sales, conversion, call volume, and revenue targets.
- Accurately update customer information, call outcomes, and sales activities in CRM systems.
- Follow up with leads and existing customers to maximize conversion opportunities.
- Coordinate with internal teams to ensure timely resolution of customer requirements.
- Maintain professionalism and quality standards on every customer interaction.
Required Skills & Qualifications
- 1–5 years of experience in Voice Process, Inside Sales, Tele Sales, International Voice Process, or Customer Sales.
- Experience communicating with US clients/customers is strongly preferred.
- Excellent verbal English communication and active listening skills.
- Comfortable handling US-based customers over the phone.
- Strong sales, negotiation, persuasion, and objection-handling skills.
- Ability to understand customer needs and recommend appropriate solutions.
- Target-oriented and self-motivated.
- Good interpersonal and relationship-building skills.
- Basic computer skills and familiarity with CRM systems.
- Ability to work independently as well as in a team.
Preferred Experience
Candidates with experience in any of the following will be preferred:
- US Voice Process
- International Voice Process
- Inside Sales
- B2B/B2C Sales
- Tele Sales
- Business Development
- Customer Service with Sales
- Lead Generation
- Outbound Calling
- US Client Handling
Shift & Work Location
- Shift: 6:30 PM – 3:30 AM IST
- Work Location: KPHB, Hyderabad
- Work Mode: 100% Onsite
- Candidates should be comfortable working in a US night-shift schedule.
What We Are Looking For
We are looking for candidates who are confident on calls, fluent in English, comfortable speaking with US customers, sales-oriented, and capable of working in a target-driven environment.
Immediate joiners or candidates with short notice periods will be preferred.
Apply now by sending your resume to