Job Opportunity Posted yesterday Updated 30 Sep 2026

Customer Service Representative

Company
Location

Job Description

2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C

  • Experience: 4+ year
  • Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experience
  • Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success
  • Budget / CTC: ₹8 - 10 LPA (Fixed)
  • This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.
  • Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.
  • Candidates should be comfortable working with contact, productivity and conversion targets.
  • E-commerce/digital commerce and Salesforce/CRM experience will be preferred.

Common Role Details

  • Working Schedule / Shift Timings: 9-hour shift; timings are flexible—10:00 AM–7:00 PM
  • Work Model: Work From Office (WFO) | 5 days a week
  • Location: Hauz Khas, South Delhi



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