Customer Success Executive

Job Description

Customer Success Executive

At Bonobology / Beyond Small Talk, we are looking for a Client Servicing Executive who can communicate with clarity, empathy, and professionalism. This role is ideal for someone starting out and looking to build strong client-facing skills in a fast-growing, premium brand environment.

Instagram: @beyondsmalltalk._

How to Apply

Apply here: https://forms.gle/hF4tT4Uz5CuqQ8pX8

Please note: Only applications submitted through the above Google Form will be considered.

What you’ll do:

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• Handle client interactions across WhatsApp, email, and calls
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• Understand client requirements and respond with clarity and warmth
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• Coordinate internally with the team to ensure smooth execution
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• Maintain client records and follow-ups
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• Support basic content/design needs using Canva
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What we’re looking for:

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• Strong English communication skills (spoken and written)
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• Confident, well-spoken, and presentable
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• Good organisational skills and attention to detail
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• Knowledge of Google Sheets and basic data management
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• Previous experience or understanding of the matchmaking industry is an added advantage
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Role Details:

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• Position: Customer Success Executive
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• Location: Ahmedabad (On-site)
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• If you enjoy working with people and can balance professionalism with warmth, we’d love to hear from you.
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Job Types: Full-time, Permanent

Work Location: In person