DWP Presales Solution Architect

Location: Noida, Bengaluru and Chennai (Hybrid)

Position – DWP Presales SA

Mandatory Requirements

• Presales experience in Workplace area and Customer facing role in the current organization.
• Excellent writing and oral communication skills.
• Effort Estimation experience for Service Desk and Digital Workplace.

Domain Knowledge including Cost and Effort Estimates

• Experience in providing solution for Service Desk
• ITIL Process Knowledge
• Expertise in Field support solution design
• Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix)
• Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite)
• Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring)
• Knowledge about market leading tools and approaches of Automations
• Experience in creating Solution documents, customer presentations.

Good To Have

• In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix)
• Transformation expertise (Migration , experience in Merger and acquisition projects)
• Expertise in Voice platforms (Avaya, Cisco, Genesys)
• Modern Device Management Implementation
• Transition Overviews for Solutioned People, process, and technology
• Part of Due Diligence Sessions/Activities