Job Description
Job Description
Title: ECM Administrator – IBM FileNet Experience: 5 + years Location: Noida Skills Required: IBM FileNet ECM platform Notice Period: Immediate joiner or up to 1 month. We at Coforge are seeking a “ECM Administrator" to support IT operations in a fast-paced manufacturing environment Key Responsibilities: Administer, monitor, and maintain the IBM FileNet ECM Platform . Perform installation, configuration, patching, upgrades, and environment maintenance activities. Manage users, groups, roles, and access permissions across the FileNet environment. Monitor system health, performance, and repository availability. Troubleshoot platform, application, and content repository issues. Handle incidents, service requests, and problem management activities within agreed SLAs. Coordinate with OEM/vendor support teams for issue resolution and escalation. Perform backup, recovery, and preventive maintenance activities as per FMS scope. Ensure adherence to security, compliance, and operational standards. Prepare technical documentation, operational reports, SOPs, and knowledge articles.