Job Description
We are a company based in Bavdhan, Pune and are looking for immediate joiners.
We are building a modern Automation, Ticketing & Customer Support Platform to manage workflows, SLAs, escalations, and API integrations at scale.
Responsibilities
- Build scalable backend services using Golang
- Develop REST/gRPC APIs
- Implement automation logic & ticket lifecycle management
- Design systems for customer support workflows & escalations
- Integrate third-party APIs (Connectors like WhatsApp, CRM, etc.)
- Optimize performance and database queries
🛠 Required Skills
- Strong Golang fundamentals (goroutines, channels)
- Experience with PostgreSQL/MySQL
- Knowledge of Redis / caching
- Understanding of JWT/OAuth
- Familiarity with Docker & API architecture
- High ownership. Build from scratch. Scale with us.
- Work Experience: 2-4 years
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