Job Description
Head of Operations / Business Operations Leader
Location: Sector 66, Gurugram
Experience: 15+ Years
Work Model: Full-time | 5 Days from Office
Reporting To: Co-Founders
Role Overview
We are looking for a highly accomplished and hands-on senior business operations leader to lead and scale the overall business operating engine.
Note :
This is not a conventional Supply Chain, Warehouse, Hub Operations, or Fleet Maintenance role.
We are looking for a leader who has experience driving business performance, P&L, revenue growth, profitability, productivity, operational excellence, and large-scale execution.
The ideal candidate will have the ability to combine strategic thinking with strong execution and will work closely with the Co-Founders to drive business growth and operational performance.
Key Responsibilities
- Own and drive overall business performance, P&L, revenue growth, profitability, and operational efficiency.
- Lead initiatives focused on business growth, expansion, productivity, and performance improvement.
- Build and manage scalable operating structures and processes.
- Lead and manage large, distributed, and field-intensive teams.
- Monitor key business metrics and drive data-backed decision-making.
- Identify operational and business challenges through regular engagement with on-ground teams and implement effective solutions.
- Drive productivity and efficiency across customer and field operations.
- Work closely with the Co-Founders on strategic initiatives and ensure strong execution.
- Build scalable processes, governance mechanisms, and performance-management systems.
- Balance strategic leadership with hands-on involvement in understanding ground-level business challenges.
Ideal Candidate Profile
- 15+ years of overall experience, with significant experience in senior business or operations leadership roles.
- Currently or previously working as a COO, Business Head, Head of Business Operations, VP Operations, VP Business, or a similar senior leadership role.
- Demonstrated experience in end-to-end P&L ownership, revenue growth, profitability, and business scaling.
- Experience managing large and distributed teams; exposure to managing a 500+ workforce will be strongly preferred.
- Strong experience in high-growth, product-led, startup, marketplace, or field-intensive businesses.
- Experience working directly with Founders, Co-Founders, or CXO-level leadership is preferred.
- Strong analytical, commercial, and data-driven decision-making capabilities.
- A hands-on leader who is comfortable engaging with teams on the ground and solving real business challenges.
Preferred Industry Background
Candidates with experience in the following sectors will be preferred:
- EV and Mobility
- Shared Mobility
- Vehicle Rental
- Marketplace Businesses
- Gig Economy
- Last-Mile Platforms
- Fleet-Tech
- Consumer-Tech
- High-growth, asset-intensive or people-intensive businesses
Educational & Professional Pedigree
- MBA from a premier institution or a strong educational pedigree will be preferred.
- Exceptional candidates with a strong professional track record from leading startups or high-growth product companies may also be considered.
Work Environment
This is a leadership role within a 24x7 business environment. The role requires working from the Gurugram office five days a week. While the incumbent may not be required to be physically present in the office on the sixth day, they should be comfortable managing and coordinating with teams as required.
#Hiring #HeadOfOperations #OperationsLeadership #BusinessHead #PAndL #StartupJobs #EV #Mobility #LeadershipHiring #GurugramJobs