Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We are seeking a highly organized and efficient Housekeeping Executive to join our team in Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.
Lead and manage the housekeeping team, including training, scheduling, and performance evaluationsDevelop and implement housekeeping procedures and quality control measuresManage inventory of cleaning supplies and equipment, ensuring optimal stock levelsCreate and oversee departmental budgets, focusing on cost control and efficiencyConduct regular inspections of guest rooms, public areas, and back-of-house spacesCollaborate with other departments to ensure seamless guest experiencesAddress and resolve guest complaints and concerns promptly and professionallyEnsure compliance with health, safety, and hygiene standardsImplement environmentally friendly practices in housekeeping operationsStay updated on industry trends and innovations in housekeeping techniques and equipmentQualifications
Bachelor's degree in Hospitality Management or related field (preferred)Certification in Housekeeping Management (preferred)Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar settingProven leadership skills with the ability to motivate and manage a diverse teamStrong knowledge of cleaning products, equipment, and best practices in the hospitality industryProficiency in hospitality management software and MS Office suiteExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailIn-depth understanding of health, safety, and hygiene regulationsExperience in budget management and cost controlAbility to work flexible hours, including weekends and holidaysPhysical stamina to perform occasional housekeeping tasks when necessaryFamiliarity with local hospitality standards and regulations in Chennai, IndiaAbility to communicate effectively in English; knowledge of Tamil is a plus