HR Ops Lead

India Operations Lead (TA, HRBP &Business Ops)

Key Responsibilities:

• People operations (TA + HR Ops support):
• Execute end-to-end hiring for the India site (Sourcing, Interview Coordination, Offer generation)
• Support workforce planning, onboarding, and employee documentation viavendor partner
• Coordinate HR operations inputs (payroll data, compliance, statutory requirements) with vendors
• Coordinate performance cycle operations for the India site (goal-setting cadence, review logistics, documentation, calibration inputs) with India leadership, vendors, and Japan HQ
• Drive org health initiatives for the India site (pulse checks, onboarding feedback, engagement inputs) and propose/track improvement actions with India leadership and Japan HQ
• Support leadership with lightweight HRBP needs (role clarity, team structure inputs, performance/capability discussions, escalations)
• Support employee relations & issue management for India (triage concerns, ensure proper documentation, coordinate investigations / escalations with vendors and stakeholders, and track closure)

Finance ops & budgeting coordination:

• Coordinate payroll processing, reimbursements, tax/PF/ESI, and statutory labor compliance through vendors
• Job Description: India Operations Lead (TA, HRBP & Business Ops) 1
• Support budgeting, invoicing, vendor payments, and expense governance ensure policy adherence
• Drive spend approval workflows with Japan HQ for India expenses (create approval tickets/requests, track status, and follow up through closure)
• Track budget vs actuals across categories and validate vendorinvoices/adjustments

Site operations (IT/infra/procurement/admin/travel):

• Coordinate vendor-led IT setup/support (laptops, network, security systems,asset management) aligned with global IT policies
• Oversee office administration, facilities coordination, procurement ofsupplies/services, and travel operations
• Establish scalable SOPs and governance frameworks suitable for a new andgrowing entity

Stakeholder & cross-cultural management:

• Act as a bridge between India teams, vendors, India leadership, and Japan HQ to ensure alignment and clarity
• Communicate progress, risks, and decisions with high transparency and cultural sensitivity
• Own policy rollout & change communication for India (localization, stakeholderalignment, documentation updates, and Q&A enablement) in line with JapanHQ standards

Vendor governance (BOT model):

• Own day-to-day management of BOT vendors; ensure delivery against SOW,SLAs, and KPIs
• Run governance cadence (ops reviews, business reviews/QBRs) and driveservice improvements
• Job Description: India Operations Lead (TA, HRBP & Business Ops) 2
• Manage commercial/contract compliance, audits, and issue escalation throughresolution

Transition to in-house (Year 2):

• Define and execute a phased transition roadmap from vendor-led operationsto in-house ownership
• Identify scope, timelines, success metrics, governance cadence, and riskmitigations