Job Description
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Key Account Manager | B2B Account Growth
Company: DemandNXT Business Services Pvt. Ltd.
- Experience: 2+ Years
- Industry: B2B / SaaS / Data Solutions
- Work Mode: Work From Office (HSR Layout Sector 6)
- Shift: Night shift (6:00 pm to 3:00 am), US Process
About the Role: DemandNXT is looking for a Key Account Manager to manage and grow our existing B2B client portfolio.
This is primarily an after-sales account management role, focused on building long-term client relationships, understanding customer requirements, generating repeat business, and identifying upselling and cross-selling opportunities within existing accounts.
Key Responsibilities
- Manage and strengthen relationships with existing B2B clients and key stakeholders.
- Understand client requirements and proactively identify opportunities for repeat business, renewals, upselling, and cross-selling.
- Drive account growth and achieve monthly/quarterly revenue targets.
- Conduct regular client follow-ups, business reviews, and requirement discussions.
- Build relationships with decision-makers, business owners, CXOs, and Sales & Marketing leaders.
- Coordinate with internal teams to ensure smooth delivery and resolution of client requirements.
- Maintain accurate account information, activities, and opportunities in the CRM.
- Identify customer concerns and proactively work towards improving client retention and satisfaction.
Requirements
- 2+ years of experience in Key Account Management, Account Management, Client Success, B2B Sales, or similar roles.
- Proven experience in managing existing accounts and generating repeat business.
- Strong understanding of upselling, cross-selling, account growth, and client retention.
- Excellent communication, negotiation, presentation, and relationship-management skills.
- Experience with B2B SaaS, IT Services, Data Solutions, or Technology is preferred.
- International client experience, particularly US/EMEA/APAC, is an advantage.
- Target-oriented with strong ownership and follow-up skills.
What We Offer
- Opportunity to work with B2B and international clients.
- Strong exposure to account growth and client relationship management.
- Learning and career-growth opportunities.
- Dynamic and collaborative work environment.
- Competitive compensation and benefits.
If you enjoy building strong client relationships and turning existing accounts into long-term business partnerships, we'd love to hear from you.
Apply now | HR Contact: 9740072055 |