Lead HR Analyst II

Position Summary

Responsible for providing operational, analytical, and coordination support for enterprise talent management and development programs, including performance management, succession planning, career development, leadership development, and talent reporting. Partners with Talent Management & Development leaders, HR stakeholders, and global HR teams to coordinate program activities, maintain accurate information, prepare materials and reporting, track actions and timelines, and support consistent execution. This role enables talent leaders to focus on strategy, consultation, and business decisions by ensuring the administrative and operational components of the work are completed accurately and efficiently.

Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

• Coordinate annual performance management and succession planning processes, including scheduling, communications, materials preparation, completion tracking, follow-up, and documentation.
• Maintain accurate talent, succession, performance, career development, and program records in applicable systems, trackers, and shared workspaces.
• Prepare recurring and ad hoc talent reports, dashboards, presentations, meeting materials, and leadership summaries.
• Monitor milestones, deliverables, dependencies, and outstanding actions across talent programs; proactively follow up with stakeholders to support timely completion.
• Support talent reviews and calibration activities by organizing data, validating materials, coordinating meetings, documenting decisions, and maintaining action logs.
• Coordinate assessments, 360 feedback processes, development planning activities, and other talent tools, including participant communications, scheduling, status tracking, and reporting.
• Provide administrative and logistical support for leadership development and career programs, including participant rosters, invitations, materials, surveys, completion records, and program documentation.
• Develop and maintain standard operating procedures, templates, calendars, process maps, resource guides, and knowledge-management materials.
• Respond to routine stakeholder questions and route matters requiring consultation, interpretation, or business decisions to the appropriate Talent Management & Development leader.
• Identify opportunities to simplify, standardize, automate, and improve talent processes in partnership with the Talent Management & Development team and KCC leadership.
• Handle sensitive talent and associate information with appropriate confidentiality, accuracy, and judgment.
• Provide project coordination across multiple concurrent talent initiatives, ensuring clear status reporting, documented next steps, and effective handoffs between KCC and U.S.-based partners.
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Minimum Requirements

• 3+ years of experience in HR operations, talent management, learning and development, project coordination, HR analytics, or a related area.
• Demonstrated experience coordinating recurring HR or talent processes with multiple stakeholders, milestones, and deliverables.
• Experience maintaining confidential HR data and producing accurate reports, presentations, and decision-support materials.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint; experience with HR systems and reporting tools.
• Strong attention to detail, follow-through, organization, and documentation skills.
• Ability to manage multiple priorities, identify risks, and escalate issues appropriately.
• Strong written and verbal communication skills, including experience working across global teams.
• Ability to distinguish between routine operational matters and issues requiring leadership review, interpretation, or decision-making.

Desired Qualifications

• Bachelors degree in Human Resources, Business Administration, Organizational Development, Data Analytics, or a related field, or equivalent experience.
• Experience in a Global Capability Center or multinational organization.
• Professional HR certification (SHRM-CP, PHR, or equivalent).
• Experience supporting performance management, succession planning, leadership development, assessments, or talent review processes.
• Experience with data visualization, dashboards, workflow tools, or process automation.
• Experience developing standard operating procedures, process maps, templates, and knowledge-management resources.
• Experience coordinating enterprise programs across multiple business units or geographic locations.
• Working knowledge of talent data governance, confidentiality, and quality-control practices.

Kroger Leadership Model

Some of the Leadership Behaviors needed to successfully perform this position are:

OUR COMMITMENT TO EQUAL OPPORTUNITY

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers expectations, gains customers trust and respect.
• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves results through teamwork Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads through positive influence Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
• We are committed to creating an environment of respect, inclusion, and equal opportunity for all. We believe that a diverse workforce strengthens our ability to serve customers and communities effectively. We seek to attract, develop, and retain talent from a wide range of backgrounds and perspectives ensuring that everyone has the opportunity to contribute and grow. We provide equal employment opportunities to all applicants and employees, without regard to race, color, religion, gender, age, disability, or any other characteristic protected by applicable law. This commitment reflects our broader purpose to serve people, support communities, and create an environment where individuals can do their best work.

Talent Value Proposition statement:

At Kroger Capability Center India, your expertise becomes part of something bigger. Work alongside global teams, build capabilities across critical business functions, solve meaningful challenges, and help shape how Kroger operates and grows. As the center takes shape, you have the opportunity to contribute early, learn continuously, and see the connection between your work and the millions of customers Kroger serves.