Learning Management System Administrator

Job Description

WE'RE HIRING | LMS ADMINISTRATOR Location: Mumbai Experience: 2–5 Years Key Responsibilities: ✅ Manage LMS/ViSearch content uploads, replacements & updates ✅ Handle LMS service & troubleshooting tickets within SLA/TAT ✅ Provide first-level support to users & trainers ✅ Maintain ticket trackers, MIS & operational reports ✅ Monitor SLA adherence and resolve queries with high FCR ✅ Coordinate with training and cross-functional teams Key Skills: ✔ LMS Administration / LMS Operations ✔ Strong MS Excel & MIS ✔ Ticket Management & Troubleshooting ✔ SLA/TAT Management ✔ Stakeholder Coordination ✔ Strong communication & attention to detail Apply / Refer: bhakti.khanvilkar@niit.com 9619516612