Manager - Technology Program Management

PMO Manager:

• 812 years of project/program management experience, including 35 years managing team of Project/Program Managers.
• Deep understanding of agile delivery at program/portfolio level.
• Proven ability to manage complex dependencies across products, platforms, and teams.
• Excellent risk management, financial acumen, and executive communication.
• Demonstrated ability to coach, mentor, and elevate PMs/Program Managers while staying actively involved in execution.
• Experience in leading, mentoring, and developing a high-performing PMO team, setting clear goals, driving accountability, and enabling career growth.
• Deep understanding of the technology project lifecycle, from requirements through deployment and operational transition.

Preferred:

• PMP, PgMP, or Agile certifications (SAFe, CSM, PMI-ACP).
• Experience with enterprise portfolio and delivery tools (e.g., ServiceNow PPM, Clarity,
• Jira/Confluence).
• Background in technology organizations with capital and operational project funding.
• Experience in large, matrixed organizations managing concurrent initiatives.

Success in This Role:

• Direct reports (PMs and Program Managers) consistently deliver projects on time, on
• budget, and with intended outcomes.
• The PMO is seen as a hands-on delivery partner, not just a reporting function.
• Executives and stakeholders trust PMO reporting because it is grounded in real
• delivery engagement, not just status aggregation.
• The PMO team grows in maturity, capability, and delivery discipline under strong
• leadership and coaching.