Job Description
Role :NTRX Professional Service Engineer
Location : Pune ( Hybrid mode)
Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office.
Role overview
The role is focused on NiCE NTR-x enterprise recording/compliance solutions, particularly for banking and financial-services customers. Typical responsibilities include:
- Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms.
- Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues.
- Using Wireshark and log analysis for troubleshooting.
- Working with SQL and basic Shell/PowerShell scripting.
- Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect.
- Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR, and database migrations.
- Leading customer-facing technical discussions and supporting UAT/testing
Send resumes to /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.
About this job listing
This job opportunity is provided through our
external job listing network. MyJobAlerts helps
you discover job opportunities and redirects you
to the original listing to apply.