Job Description
Job Opportunity for Technical Support Engineer (International Voice& Chat Process) at Movate Technologies, Chennai
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
Job Title: Technical Voice Process & Technical Chat support(International)
Experience Required: Minimum 1 Year of experience from Technical voice & Chat
Educational Qualification: Any Bachelors Degree
Technical Support Voice &Chat Role
Responsibilities:
· Respond promptly, courteously, and knowledgeably to technical support inquiries
· Provide top-tier support to all customers with a goal of first call resolution
· Educate customers on system installation/use, and assist in troubleshooting
· Utilize prior customer support experience to enable customer success and happiness
· Use problem-solving skills to solve customer issues and address concerns
· Outbound calls to current customers to address issues, when needed
Notice Period : Immediate Joiner/15 Days
Educational Qualification: Any Bachelor’s Degree
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
Contact: - Divya : 9025935118