Job Description
Job Opportunity for Technical Support Engineer (International Voice Process) at Movate Technologies, Chennai
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
We are currently hiring for the Technical voice Support & Customer Support at our Ambattur (Ambit IT Park),
Chennai location.
Please find the job details below:
Job Title: Technical Voice Process
Experience Required: Minimum 6 Months experience from Technical voice & Customer voice background.
Educational Qualification: Any Bachelor’s Degree
Technical Support Voice Role
Responsibilities:
· Respond promptly, courteously, and knowledgeably to technical support inquiries
· Provide top-tier support to all customers with a goal of first call resolution
· Educate customers on system installation/use, and assist in troubleshooting
· Utilize prior customer support experience to enable customer success and happiness
· Use problem-solving skills to solve customer issues and address concerns
· Outbound calls to current customers to address issues, when needed
Notice Period : Immediate Joiner to 15 Days
Educational Qualification: Any Bachelor’s Degree
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
Contact: - Divya : 9025935118