OpenText VIM AMS Consultant (L2/L3 Support)

OpenText VIM AMS Consultant (L2/L3 Support)

Experience: 5-9 Years

Location: Pan India

Must Have Skills:

• OpenText VIM (3+ years)
• SAP FI (Accounts Payable)
• SAP MM Invoice Verification
• OpenText VIM AMS Support (L2/L3)
• Invoice-to-Pay (I2P) / Procure-to-Pay (P2P)
• SAP ECC or S/4HANA Integration
• ArchiveLink & Document Archiving
• Invoice Processing, Exception Handling & Workflow Support

Key Responsibilities:

• Provide L2/L3 production support for OpenText VIM.
• Troubleshoot invoice processing, approval workflows, OCR, MIRO/FB60 posting issues.
• Handle PO/Non-PO invoice exceptions and vendor invoice discrepancies.
• Support minor enhancements, workflow changes, validation rules, and configuration updates.
• Work with SAP FI/MM, ABAP, Basis, and business teams to resolve issues.
• Prepare functional specifications and support UAT activities.
• Ensure SLA compliance, audit readiness, and process documentation.

Preferred:

• Basic ABAP debugging knowledge
• OpenText VIM Certification
• ITIL Certification