Job Description
Key responsibilities
- Connect with inbound leads and understand customer requirements.
- Qualify leads based on budget, location, property status and project timeline.
- Explain TTS services and the interior design process.
- Follow up with prospective customers and maintain regular communication.
- Schedule site visits and appointments for qualified leads.
- Ensure smooth handover of qualified leads to the Business Manager/Sales team.
- Maintain accurate lead and follow-up details in CRM.
- Coordinate with Sales and Design teams for customer requirements.
- Track lead movement from Enquiry → Qualified Lead → Site Visit → Sales Handover.
- Work towards prescribed lead qualification and appointment targets.
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