Job Description
Pre Sales Executive
Location: Andheri(East), Mumbai
Job Type: Full-time | Work from Office
Experience: 1–3 Years
WE ARE SEEKING
A confident, articulate and people-oriented professional who can connect with incoming leads, understand their requirements, verify lead information, and coordinate the next steps between the lead and our clients.
The ideal candidate should have excellent communication skills, a confident personality, and strong follow-up discipline.
Call → Understand → Verify → Qualify → Follow Up → Schedule → Coordinate → Update.”
*REQUIREMENTS*
1–3 years of experience in telecalling, lead generation, customer service, inside sales, or a similar role
Excellent verbal communication skills
Confident and professional while speaking with customers
Good listening and questioning skills
Ability to understand and verify customer requirements
Strong follow-up and coordination skills
Comfortable making a high volume of calls
Good basic knowledge of MS Excel / Google Sheets / CRM
Ability to maintain accurate lead records
Hindi and English communication required; local language proficiency is an advantage
*WHAT WE VALUE*
Confidence and professionalism
Excellent communication
Positive and persuasive approach
Accountability and ownership
Patience and active listening
Strong follow-up discipline
Attention to detail
Ability to handle different types of customers
Target-oriented mindset
Ability to build good relationships with clients and leads
*KEY RESPONSIBILITIES*
Call leads generated through digital marketing campaigns and understand their requirements.
Verify lead information, requirements, budget, location, timeline and other relevant details.
Qualify leads based on predefined criteria before sharing them with clients.
Share verified and relevant leads with the respective client/team.
Follow up with leads regularly to maintain engagement and move them towards the next stage.
Coordinate and schedule site visits, appointments and meetings between qualified leads and clients.
Arrange calls between clients and interested leads as required.
Maintain accurate records of calls, lead status, follow-ups and appointments.
Coordinate with internal teams and clients to ensure smooth lead handling.
Track lead outcomes and provide regular updates on lead quality and conversion status.
Identify genuine/interested prospects and ensure they receive timely follow-up.
Escalate important customer queries or issues to the appropriate client/team.