Remedy ITSM admin, Helix SAAS

Remedy ITSM admin, Helix SAAS

5-9Yrs

Hyd,Bangalore,pune,Chennai,Kolkata,gurgaon

• BMC : Remedy ITSM expertise
• Extensive experience on working on Remedy workflows like Activelink Filters escalation etc.
• Experience on Application maintenance and Admin configuration like profile/User, server group ranking etc.
• Experience on Remedy API and Remedy plugin implementation
• Experience on multiple application integration on to Remedy.
• Experience on CMDB and resolve any issues related to CMDB
• Experience on developing integrations on Atrium integrator
• Experience in Atrium Orchestrator development/ support
• Experience of Helix SAAS environment
• Remedy migration onto Helix SAAS
• Experience of integrating multiple third-party applications to Remedy using Atrium Orchestrato
• Remedy / Helix ITSM certification