Job Description
Job Role: Sales Specialist
Location: Area 83, Indiranagar, Bengaluru
Industry: Hospitality
Reporting To: Sales Manager
Employment Type: Full-Time
Company: Wonder Valley Recreation and Hospitality
Job Overview
We are looking for a results-driven and customer-focused Sales Specialist to join our team. The ideal
candidate will be responsible for maximizing a resort’s revenues by generating leads, converting inquiries
into sales, and maintaining strong client relationships. You will play a key role in achieving revenue targets
and delivering outstanding service to clients across multiple communication channels. This role requires
exceptional communication skills, multitasking abilities and a genuine passion for delivering exceptional
service
Roles and Responsibilities :
Lead Generation & Client Acquisition:
Proactively identify and engage prospective clients through Inbound and outbound calls, walk-ins,
referrals, and follow-ups. Understand client needs and recommend suitable services or packages.
Sales Target Achievement:
Consistently meet or exceed daily, weekly, and monthly sales goals as defined by the sales manager.
Drive revenue by converting leads into confirmed bookings or contracts.
Customer Relationship Management:
Build and nurture long-term relationships with clients, corporate partners, and vendors. Ensure high
client satisfaction and repeat business through attentive service and regular follow-ups.
Multilingual Customer Interaction:
Communicate fluently with clients in English, Kannada, and Hindi to provide seamless and culturally
aware customer service.
Service Promotion & Upselling:
Present hospitality services (e.g., event spaces, catering, accommodation, corporate packages)
clearly and persuasively. Identify opportunities to upsell and cross-sell additional offerings.
Administrative & Reporting Duties:
Maintain accurate records of leads, client communications, sales activity, and conversion rates using
CRM tools or internal systems. Prepare regular sales reports and share insights with the team.
Industry Awareness:
Stay up-to-date with hospitality trends, competitor offerings, and client preferences to provide
informed recommendations and maintain a competitive edge.
What We’re Looking For
- 1–3 years of experience in a similar role in the hospitality industry.
- Proficient in English and Hindi; Kannada fluency is a strong plus.
- Excellent interpersonal and communication skills.
- Ability to stay calm under pressure and juggle multiple responsibilities.
- Strong customer service orientation with attention to detail.
- Proficiency in CRM tools and MS Office / Google Suite.
- Individual Contributor yet a team player and able to meet self and team’s deadlines consistently.
Requirement
- Educational Bachelor's degree
- Availability: Immediate or short notice period preferred
- Shift Flexibility: Willing to work in rotational shifts and occasional business off adjustments
Why Join Us?
At Wonder Valley, you’ll be part of a close-knit team committed to creating unforgettable guest
experiences. If you’re someone who thrives in a vibrant, people-first environment, this is the place for you.
If you are a passionate and results-driven sales professional, we invite you to apply and be part of our
success story by sending an email to