Sales Support Executive (Client Accounts & Post-Sale)

Excelien - Sales Support Executive

Indian office location: Chandigarh Office (Sector 17)

Experience: 1- 3 years Employment

Type: Full-time Working

Hours: 11 PM - 8 PM, Monday to Friday

About the Role

Excelien is looking for a Sales Support Executive to own the procurement and order-support process end-to-end, from quote generation to invoicing, while also supporting CRM management and coordination between sales, clients and vendors. This role is central to keeping deals moving accurately and on time.

Key Responsibilities

• Prepare accurate, professional client quotations quickly and independently, with minimal supervision
• Generate, verify and issue invoices in line with agreed pricing, terms and vendor/procurement details
• Maintain and update CRM records for leads, opportunities and client accounts
• Keep documentation (POs, vendor communications, client correspondence) organized and audit-ready
• Identify, reach out to and build relationships with new vendors/suppliers
• Maintain and strengthen existing vendor relationships to secure better pricing, terms and turnaround times
• Work directly with Excelien's global teams (across time zones) to align on client requirements, pricing and delivery timelines
• Act as a coordination point between international stakeholders and local vendors/clients to keep processes moving smoothly

Required Skills & Experience

• 1–3 years of experience in a sales support, procurement or order management role - hands-on experience preparing quotes and invoices is mandatory, not just exposure
• Working knowledge of CRM tools (any major CRM - specific platform experience a plus)
• Strong MS Excel/Google Sheets skills for pricing calculations and tracking
• High attention to detail - errors in quotes/invoices directly affect client trust and margins
• Ability to work independently and manage multiple requests without missing deadlines
• Good written and verbal communication for professional client-facing correspondence
• Comfortable coordinating with international/global teams across time zones
• Confident reaching out to and negotiating with new vendors

What We Offer

• Fast-paced, growth-oriented environment with real ownership of the quote-to-invoice process
• Direct exposure to senior sales strategy, global teams and client relationships
• Clear path to grow into an Account Manager role for strong performers
• Salary as per experience - details discussed during the interview process