Salesforce Solution Architect

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Salesforce Solution Architect

Work Location: Remote

Job Type: Temporary Assignment

Work Type: Remote

Job Description:

• GTM Systems & Solution Design ( Lead to Cash Architecture)
• Translate business needs into scalable system designs across the GTM stack
• Establish design principles, guardrails, and scalable patterns across systems
• Own solution architecture across:
• Salesforce Sales Cloud
• CPQ (product catalog, pricing, bundling)
• Customer Success (e.g., Gainsight)
• Marketing automation (e.g., Marketo, lean data, Outreach, LinkedIn Navigator)
• Integrations with ERP/Billing systems
• Drive process standardization and simplification across tools
• Anticipate downstream impact across systems before implementation
• Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
• Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
• Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
• Lead requirements gathering, process mapping, and gap analysis
• Convert business problems into:
• Clear user stories
• Functional & technical specifications
• Challenge stakeholders to refine unclear or suboptimal requirements
• Hands on Salesforce objects, flows, validation rules, layouts
• CPQ configuration (products, pricing rules, discounting, bundles)
• Basic Lightning components (LWC exposure preferred, not heavy dev)
• Reports, dashboards, and data models
• Troubleshoot issues across systems and integrations
• Coordinate cross-functional stakeholders for UAT execution
• Defect tracking and prioritization
• Business validation and signoffs
• Drive release readiness, rollout, and adoption

Operational Excellence & Continuous Improvement

• Own intake and prioritization framework for GTM enhancements

Improve:

• Data quality
• Process compliance
• System adoption
• What you bring
• 6–10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
• Proven experience owning end-to-end Lead-to-Cash lifecycle

Ability to operate as:

• Strategic thinker (architect mindset) AND
• Hands-on executor (configuration + testing)
• Strong experience in UAT planning, execution, and release governance

Deep understanding of:

• CPQ complexity (pricing rules, bundles, approvals)
• Sales processes (pipeline, forecasting, deal desk)
• Pricing & packaging strategies
• Customer lifecycle (acquire → expand → renew)

Familiarity with:

• Gainsight (or CS platforms)
• Marketo (or marketing automation)

Experience with tools like:

• LinkedIn Sales Navigator
• ZoomInfo
• Exposure to AI/automation in GTM systems is a strong plus

TekWissen® Group is an equal opportunity employer supporting workforce diversity.