SAP C4C Functional Consultant

Mandatory tech stack-

Programming Languages and its version - C4C functional experience. Any technical skills like SDK or BTP would be a plus (but not mandatory)

Platform - SAP Cloud for customer

Tools and its version - Jira and Other tools relevant for a Agile working environment

Tech environment - SAP CX

Day to day tasks

• Act as a subject matter expert for SAP Cloud for Customer (C4C) solutions, providing guidance and support to clients throughout the implementation and post-implementation phases.
• Translates and details business requirements into End-2-End solution concepts for global B2B CRM digital products; ensuring they are delivered on time, within scope
• Responsible for the Operation of the cloud for customer solution
• Performing the necessary tasks to keep a stable environment
• To work with the solution Architecture team for Development, Testing and Documentation of nes solutions on C4C as needed by our Business Process.
• Provide ongoing support and troubleshooting for clients, addressing any issues or challenges that arise with their SAP C4C implementation.
• Stay current with SAP C4C updates and advancements and proactively identify opportunities to enhance client solutions.

Roles and responsibilities

it's necessary to have knowledge and experience with:

• C4C Sales functionalities
• Reporting Management
• Territory Management
• Dashboard Management
• Data Replication Management
• C4C Customizing and Layouts Adaptations
• Transport management
• Organization Structure Management
• SAP Incident Management

Good to have tech stack-

C4C V2 and Other CX products, Coding knowledge on BTP