Job Description
🚀 Job Title: SAP S/4HANA Basis Administrator
Location: HCLTech Lucknow, Uttar Pradesh (on-site)
Experience: 4-8 years
Job Description
The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.
SAP Basis & HANA Administration
- Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.
- Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
- Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.
- Manage SAP Transport Management System (TMS) activities across development, quality, and production environments.
- Monitor SAP system health, availability, and performance.
- Ability to support mission critical support 24*7 for PROD environment
️Incident & Problem Management
- Conduct root cause analysis (RCA) for recurring and escalated SAP issues.
- Troubleshoot SAP application, database, operating system, and interface-related problems.
- Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).
- Minimize resolution rejections and case reopenings through effective issue management.
⚙️Performance & System Optimization
- Analyze system performance and implement optimization measures.
- Monitor SAP HANA database performance and perform tuning activities.
- Manage backup, recovery, and disaster recovery procedures.
- Ensure optimal utilization of system resources.
Knowledge Management & Team Support
- Create, update, and maintain technical documentation and knowledge base articles.
- Deliver training sessions and technical guidance for new team members.
- Mentor junior analysts and support team capability development.
- Share best practices and lessons learned across the support organization.
⭐ Must-Have Skills
- SAP Basis Administration
- SAP S/4HANA Administration
- SAP HANA Database Administration
- SAP Transport Management System (TMS)
- SAP System Monitoring and Performance Tuning
- Incident and Problem Management
- ServiceNow or similar ticketing tools
- Hands-on experience supporting SAP S/4HANA environments.
- Experience in production support, upgrades, migrations, and system maintenance activities.
Preferred Certifications
- SAP Certified Technology Associate – SAP S/4HANA System Administration.
- SAP Certified Technology Associate – SAP HANA Administration.
- SAP NetWeaver Administration certification (preferred).
How to Apply
This is a location-specific hiring for Lucknow. Apply or share resume at: