Job Description
Company Overview
INFINX Healthcare is a leading SaaS healthcare platform supporting revenue cycle
management for providers and hospital systems. We leverage technology and
automation to deliver innovative solutions that enhance efficiency and improve
patient outcomes while working closely with healthcare providers.
Job Title: Senior Implementation Analyst
Experience: 6+ years
Key Responsibilities:
• Execute implementation activities across lifecycle phases
• Collaborate with clients to understand business needs, define requirements, and
ensure accurate system configurations and rule setups
• Configure product modules based on client workflows and requirements
• Validate configurations through UAT support and scenario testing and troubleshoot
configuration issues during implementation and post go-live
• Work with cross-functional teams including product, engineering, customer
success, and support to drive smooth implementations
• Identify and escalate risks, resolve issues proactively, and communicate status
updates to stakeholders regularly
• Foster strong client relationships to support retention and identify opportunities for
upselling or expansion
Required Qualifications:
• Bachelor’s degree in Healthcare, Business, IT, or related field
• Hands-on experience in implementations of SaaS products, preferably in healthcare
or healthtech sectors
• Strong understanding of healthcare industry standards (HL7, FHIR, X12)
• Strong communication and stakeholder management skills
• Customer-focused mindset with a passion for delivering excellent service
• Willingness to work overlapping time zones
Preferred Qualifications:
• Knowledge of clinical workflows and healthcare IT systems (EHR, EMR)
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