Job Opportunity Posted today

Senior Manager - Telesales

Company
Policybazaar.com
Location
Gurugram

Job Description

Key Responsibilities


  • Manage large Telesales / B2C Sales teams and drive business targets.
  • Monitor Productivity, Conversion, Attrition, and Shrinkage.
  • Lead and mentor Team Leaders and Managers.
  • Identify performance gaps and implement improvement plans.
  • Track MIS and key business metrics.
  • Collaborate with Training, Quality, HR, and Operations teams.
  • Ensure adherence to sales processes and quality standards.


Mandatory Requirements


  • 10+ years of relevant experience in Telesales / B2C Sales.
  • Strong experience in Hardcore Sales and B2C Sales.
  • Proven experience in large team handling.
  • Hands-on experience managing Attrition & Shrinkage.
  • Strong leadership and people-management skills.
  • Graduation is mandatory.


Share CV: rakshashukla@policybazaar.com

Contact: Raksha Shukla – 8962509811

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