Service Desk Analyst

TCS is Hiring for Service desk analyst

Experience Range: - 2 To 4yrs

Job Locations : Kolkata

Note-Virtual interview on 2nd Sep 2026

Job Description -

• 1 - 5 years of Service Desk / IT Support experience.
• Experience with ServiceNow ITSM tool.
• Knowledge of Windows OS, and Microsoft 365 applications.
• Experience in Active Directory and account management.
• Understanding of ITIL processes; ITIL certification preferred.
• Strong communication, customer service, and problem-solving skills.

Minimum Qualification: 15 years of full-time education