Job Description
We are looking for 2 strong ServiceNow Architects to lead enterprise ServiceNow architecture, solution design, integrations, platform governance, and technical delivery.
Key Responsibilities- Define scalable ServiceNow platform and solution architecture across enterprise initiatives.
- Lead technical design, configuration, customization, integrations, and performance optimization.
- Establish ServiceNow architecture standards, design patterns, governance, and best practices.
- Design solutions across ITSM, ITOM, ITAM, CSM, HRSD, and App Engine.
- Lead integrations using REST APIs, JavaScript, IntegrationHub, and other enterprise integration technologies.
- Design workflows, data models, security frameworks, and process automation.
- Support platform upgrades, health monitoring, troubleshooting, and optimization.
- Collaborate with business stakeholders, developers, functional teams, and technical leadership.
- Strong ServiceNow Architecture experience
- Advanced ServiceNow configuration and customization
- JavaScript, REST APIs, integrations
- ITSM with exposure to ITOM / ITAM
- Workflow and process optimization
- ServiceNow security, data modeling, performance tuning, and governance
- Strong requirements gathering and stakeholder management
Preferred: ServiceNow certifications such as CIS, CAD, or CTA and exposure to ServiceNow AI/automation capabilities.
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