SME/Process Associate - ATPCO Fare filing

Job Title: ATPCO Fare Filing Agent / SME

Experience

• Agent: 1 to 3 Years
• SME: 3+ Years

Role Summary

Looking for professionals with hands-on experience in ATPCO Fare Filing, airline pricing, fare rules, and fare distribution. The candidate should have working knowledge of airline reservations, ticketing, and GDS platforms.

Key Responsibilities

• Create, update, and maintain fares in ATPCO.
• Manage Published and Private Fare filings.
• Interpret and maintain fare rules, tariffs, routing, and fare basis codes.
• Validate fare accuracy and resolve fare discrepancies.
• Support pricing, ticketing, refund, and reissue-related queries.
• Ensure fare distribution across GDS platforms and booking channels.
• Conduct quality checks and maintain compliance with airline policies.

Required Skills

• Strong knowledge of:
• ATPCO Fare Filing
• Fare Rules & Tariffs
• Fare Basis Codes
• Airline Pricing & Ticketing
• Refunds, Reissues & Exchanges
• PNR and Reservations
• Booking Classes & Inventory
• Experience with GDS:
• Amadeus
• Sabre
• Galileo / Worldspan

SME Responsibilities (Additional)

• Handle process escalations.
• Provide training and mentoring to team members.
• Perform quality audits and reviews.
• Support process improvements and stakeholder communication.

Preferred Background

Experience in:

• Airlines
• Travel Technology
• OTA (Online Travel Agencies)
• Revenue Management
• Fare Filing Operations