Solution Architect – Oracle Sales Cloud (CX)

Job Description

Job Description

Key Responsibilities

Enterprise Architecture & Strategic Leadership

• Define, own, and govern the global Oracle Sales Cloud (CX) technical and application architecture blueprint.
• Drive the multi-year CRM roadmap, evaluating platform additions, custom extensions, and cloud migration strategies.
• Serve as the Primary Technical Advisor to C-level stakeholders (CIO, CRO, VP Sales Ops), translating commercial strategy into high-scalability IT capability models.
• Establish architectural governance, technical standards, security policies, and best practices across development teams and implementation partners.

Solution Design & Core Ecosystem Integration

• Architect end-to-end Quote-to-Cash (Q2C), Lead-to-Opportunity, and Territory-to-Quota workflows spanning Oracle Sales Cloud, Oracle CPQ, Oracle Incentive Compensation (OIC), and Oracle ERP Cloud.
• Design robust integration patterns using Oracle Integration Cloud (OIC), REST/SOAP web services, and event-driven architectures to connect on-premise legacy systems and third-party SaaS applications.
• Guide complex data architecture, master data management (MDM), data governance, and large-scale data migration strategies.

Technical Governance & Advisory

• Oversee complex Groovy scripting, Application Composer customizations, custom objects, and Page Composer extensions to ensure zero disruption during quarterly Oracle Cloud upgrades.
• Lead Design Review Boards (DRB) and review Functional Specification Documents (FSDs) and Technical Design Documents (TDDs) prepared by technical leads and partners.
• Evaluate quarterly Oracle Cloud releases, assess business impact, and lead technical validation for new feature adoption.

Team Leadership & Stakeholder Management

• Mentor and lead cross-functional teams consisting of functional consultants, developers, integration engineers, and third-party implementation vendors.
• Manage vendor selection, RFP responses, technical evaluations, and partner performance reviews.

Required Qualifications & Experience

Experience & Education

• Overall Experience: 12–15+ years in IT, with 8+ years dedicated to Oracle CX Sales / Oracle Sales Cloud implementation and architecture.
• Track Record: Successfully led the architectural design and full lifecycle implementation of at least 3–5 enterprise-scale, global Oracle Cloud deployments.