Sr Manager, Software Engineering - DevOps [T500-29182]

About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the center of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, we’re proud to drive progress for our clients and our communities. Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

How You’ll Succeed (responsibilities):

DevOps Strategy and Roadmap:

• Develop and communicate the strategic roadmap for DevOps practices, tooling, and enablement to support enterprise technology objectives.
• Align DevOps architecture direction with Enterprise Architecture standards, roadmaps, and enterprise-wide strategy to ensure consistency and scalability.
• Lead enterprise DevOps transformation by promoting cultural, process, and technology changes that improve software delivery effectiveness.
• Identify opportunities to simplify, standardize, and modernize the software delivery lifecycle through enterprise tooling and reusable design patterns.
• Architecture and Solution Design
• Make architectural decisions that streamline and optimize the enterprise software delivery toolchain and its integrations.
• Design and implement scalable CI/CD frameworks using GitHub Actions and related technologies to improve deployment consistency, efficiency, and control.
• Define reusable architectural patterns, workflows, and automation standards that support broad adoption across technology teams.
• Guide the design of custom actions, scripts, and integration approaches to meet enterprise and team-specific delivery requirements.

Toolchain Governance and Administration:

• Oversee the strategic administration and integration approach for key platforms including GitHub, JFrog Artifactory, and SonarQube.
• Ensure enterprise tooling is effectively embedded into the development lifecycle and aligned to engineering, operational, and governance requirements.
• Support the evolution of toolchain capabilities by evaluating platform needs, integration patterns, and improvement opportunities.
• Establish standards and recommendations for secure, scalable, and efficient platform usage across development and operations teams.
• Compliance, Risk, and Audit Enablement
• Develop and implement strategies to support compliance with internal and external audit requirements related to access management, controls, and sensitive information handling.
• Ensure architectural designs and toolchain practices align with applicable governance, security, and control expectations.
• Recommend and support solutions that improve traceability, policy adherence, and secure software delivery practices across the enterprise.
• Partner with stakeholders to strengthen controls within DevOps processes while maintaining efficient developer experience.
• Mentorship, Advisory, and Cross-Functional Leadership
• Mentor and guide DevOps engineers and partner teams by sharing knowledge, promoting best practices, and supporting technical growth.
• Provide senior advisory support to application development, quality assurance, operations, infrastructure, and business teams on DevOps architecture and toolchain adoption.
• Collaborate with team leads across technology groups to deliver high-quality, scalable, and practical engineering solutions.
• Foster a collaborative and innovative environment that encourages experimentation, continuous learning, and shared ownership of outcomes.

Innovation and Continuous Improvement:

• Challenge existing delivery approaches and identify opportunities to improve deployment processes, engineering productivity, and operational reliability.
• Advance production monitoring, infrastructure automation, and platform engineering capabilities through strategic design and experimentation.
• Evaluate emerging practices and technologies to improve the enterprise DevOps ecosystem and future-state architecture.
• Drive continuous improvement initiatives that enhance the onboarding and lifecycle experience for internal technology teams.

People Management:

• Manage a team of software engineers & professionals to achieve delivery needs
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities.
• Create a positive work environment and be an effective role model by championing CIBC’s mission, vision, and values.
• Hire and retain the right people in the right jobs to align individual capabilities with job requirements and business unit goals
• Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals.
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.

CROSS-FUNCTIONAL RELATIONSHIPS:

• Stakeholder partnership & coaching: Work closely with application teams, platform partners, and business colleagues to align on PIV goals, unblock delivery issues
• Collaborates with solution architects and senior developers on design and technology standards.
• Interfaces with production support teams to ensure operational readiness and issue resolution.
• Works closely with business analysts to gather and clarify requirements.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
• As a manager of people, this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

Experience: 10+ years of experience

Who You Are (skills/qualifications):

Post-secondary education in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.

Must Have Skills:

• 10+ years of experience in DevOps platform architecture, software design, or related roles with strong focus on strategic planning and architectural design.
• 3+ years of experience in leading and managing a high performance team with deliverables accountability
• Deep knowledge of enterprise DevOps practices, software delivery lifecycle design, and CI/CD architecture.
• Strong experience leading administration and strategic integration of GitHub Enterprise, JFrog Artifactory, and SonarQube.
• Advanced experience designing and implementing CI/CD pipelines using GitHub Actions and reusable workflow patterns.
• Experience designing scalable solutions for containerized and cloud-native environments.
• Strong scripting and automation skills using Python and/or shell scripting such as Bash or PowerShell.
• Proven ability to make sound architectural decisions that improve scalability, reliability, governance, and developer experience.
• Strong mentoring and technical leadership capability, with experience guiding engineers and fostering collaborative team environments.
• Strong communication and stakeholder management skills, with ability to influence senior leaders and cross-functional partners.
• Proven solution development experience with strong analytical and problem-solving skills with attention to detail and ability to translate complex requirements into practical architectural solutions.
• Experience with GitHub Advanced Security.
• Experience with Ansible, Docker, Helm, OpenShift, AKS, and broader Kubernetes ecosystem tooling.
• Experience with system administration and platform engineering practices in enterprise environments.
• Experience building strategic roadmaps and target-state architectures in partnership with enterprise architecture functions.
• Continuous improver: You proactively spot risks, inefficiencies, and quality gaps—and you take ownership to fix them with proven ability to champion change.
• Strong collaborative skills with ability to communicate clearly with both technical and non-technical partners, and you can influence without authority to drive better outcomes.
• Experience in audit, compliance, access control, and sensitive information management within DevOps or platform architecture contexts