Storage and Resiliency Operations

Job Title: Storage and Resiliency

Overview

We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned professional with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services.

Key Responsibilities

Storage & Backup Administration

• Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments
• Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning
• Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities
• Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents
• Implement platform security hardening, retention standards, access controls, and compliance requirements
• Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting

Resiliency & Cyber Recovery

• Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities
• Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives
• Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps

24x7 Operations & Incident Management

• Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation
• Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services

Mentorship & Collaboration

• Mentor junior engineers and foster a culture of continuous learning and technical excellence
• Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams

Operational Excellence

• Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments
• Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance

Qualifications

• Strong enterprise storage and backup operations experience in large scale environments
• Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies
• Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives
• Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools
• Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience
• Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts
• Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent

Experience with virtualization and/or cloud platforms including VMw