Job Description
Job Description | Team Leader – Sales
Location: Area 83, Indiranagar, Bengaluru
Industry: Hospitality
Reporting To: Sales Manager
Company: Wonder Valley Recreation and Hospitality
POSITION SUMMARY
We are looking for a results-driven and proactive Team Leader – Sales to join our team. This role requires strong
leadership, excellent customer handling skills, and the ability to drive consistent team performance.
This involves managing a team of sales executives, driving revenue growth, ensuring customer satisfaction, and maintaining high team
morale and productivity.
Job Description - Roles and Responsibilities
● Team Leadership & Target Achievement: Lead a team of sales executives to achieve daily, weekly, and
monthly sales targets.
● Customer Resolution: Handle customer escalation calls and ensure timely and effective resolution to maintain
service standards.
● Performance Management: Monitor and manage team performance, ensuring high productivity and
alignment with overall goals.
● Reporting & Analysis: Maintain comprehensive trackers for sales, attendance, shrinkage, and attrition.
Analyse sales data and trends to improve strategy.
● Process Improvement: Conduct Root Cause Analysis (RCA) for underperformance and implement corrective
actions.
● Adherence & Occupancy: Ensure strict adherence to shift schedules and manage team occupancy levels
effectively.
● Development: Motivate and engage the team to reduce attrition. Provide regular coaching and feedback to
team members.
Core Work Principles
- Job knowledge
- Quality of Work
- Communication
- Team Work & Collaboration
- Attendance and punctuality
- Attitude
What We’re Looking For
- Experience: 3–5 years of sales experience, including at least 1 to 2 years in a team handling/supervisory role.
- Education: Bachelor's degree (preferred).
- Technical Proficiency: Proficient in MS Excel, Google Suite, and data analysis tools.
- Sales Acumen: Strong understanding of sales KPIs and performance tracking.
- Communication: Strong communication and excellent interpersonal skills.
- Work Environment: Ability to work in a fast-paced, target-driven environment; willingness to work in shifts.Preferred Attributes
- Self-motivated and result-oriented
- Strong ownership and leadership qualities
- Prior experience in B2C or B2B sales
- Excellent organizational and time management skills
Why Join Us?
- Opportunity to lead a high-performing sales team in a growing hospitality brand.
- Competitive salary with performance-based incentives.
- Dynamic work environment with career growth opportunities.
If you are a passionate and results-driven sales professional, we invite you to apply and be part of our success story by sending an email to