Job Description
Key Responsibilities:
- Provide remote helpdesk and desktop support for end users.
- Administer and troubleshoot Microsoft Office 365 and Azure services.
- Assist with user management in Active Directory and AzureAD.
- Support day-to-day operations of client networks, servers, and security systems.
- Perform software updates, patches, and installations.
- Participate in small to mid-sized project rollouts and technical deployments.
- Document system configurations, updates, and procedures.
- Assist senior consultants in client network monitoring and issue resolution.
- Deliver timely, clear communication and exceptional service
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