Job Description
Main Daily Duties
Making Calls:
Call prospective leads (outbound) or answer calls from interested buyers (inbound). Pitching Offers:
Explain product features, discounts, and special promotions clearly. Closing Sales:
Persuade customers to buy and process their orders. Handling Objections:
Address customer concerns and calmly accept rejection. Updating Records:
Enter customer details and call notes into a database or CRM (Customer Relationship Management) system. ( 1 ,
2 ,
3 ,
4 )
Key Skills Needed Communication:
Speak clearly, listen well, and explain ideas simply. Resilience:
Stay calm and positive after hearing "no" from clients. Computer Basics:
Use keyboards, spreadsheets, and CRM software. Persuasion:
Convince people to trust the company and make a purchase. ( 1 ,
2 ,
3 ,
4 ,
5 )
Call prospective leads (outbound) or answer calls from interested buyers (inbound). Pitching Offers:
Explain product features, discounts, and special promotions clearly. Closing Sales:
Persuade customers to buy and process their orders. Handling Objections:
Address customer concerns and calmly accept rejection. Updating Records:
Enter customer details and call notes into a database or CRM (Customer Relationship Management) system. ( 1 ,
2 ,
3 ,
4 )
Key Skills Needed Communication:
Speak clearly, listen well, and explain ideas simply. Resilience:
Stay calm and positive after hearing "no" from clients. Computer Basics:
Use keyboards, spreadsheets, and CRM software. Persuasion:
Convince people to trust the company and make a purchase. ( 1 ,
2 ,
3 ,
4 ,
5 )
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