Job Description
CLH & Technical Support Analyst (Windows)
Hyderabad | 24x5 Rotational Shift | 3-5 Years Experience
About the Role
We are seeking a Windows Technical Support Analyst with experience in license server administration, infrastructure monitoring, and technical troubleshooting to support critical enterprise license hosting environments.
Key Responsibilities
- Manage and monitor Windows-based license servers.
- Troubleshoot license hosting and application issues.
- Support incident, problem, and change management processes.
- Execute PowerShell-based automation and monitoring activities.
- Monitor uptime, performance, and service availability.
- Maintain technical documentation and operational reports.
Required Skills
- Windows Server Administration.
- PowerShell Scripting.
- ServiceNow ITSM.
- Technical Troubleshooting and Incident Management.
- FlexNet/FlexLM/RLM License Server Administration.
- Monitoring and Support Operations.
Preferred Skills
- Google Apps Script.
- SQL and JavaScript basics.
- ITIL Foundation or Microsoft Certifications.
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