Learning Management System Administrator

🚀 WE'RE HIRING | LMS ADMINISTRATOR

Location: Mumbai

Experience: 2–5 Years

Key Responsibilities:

✅ Manage LMS/ViSearch content uploads, replacements & updates

✅ Handle LMS service & troubleshooting tickets within SLA/TAT

✅ Provide first-level support to users & trainers

✅ Maintain ticket trackers, MIS & operational reports

✅ Monitor SLA adherence and resolve queries with high FCR

✅ Coordinate with training and cross-functional teams

🧠 Key Skills:

✔ LMS Administration / LMS Operations

✔ Strong MS Excel & MIS

✔ Ticket Management & Troubleshooting

✔ SLA/TAT Management

✔ Stakeholder Coordination

✔ Strong communication & attention to detail

Apply / Refer:

bhakti.khanvilkar@niit.com

9619516612