Job Opportunity Posted today Updated 09 Oct 2026

Technical Communicator

Job Description

About Company:

A Global leading US financial services company.

Role: Technical Communicator

Experience: 10+ Years

Location: Bangalore

Role Overview

We are seeking a Technical Communicator to support the Enterprise Infrastructure Operations (EI&O) team by creating high-quality technical and business communications. The ideal candidate will develop executive presentations, operational reports, technical documentation, and stakeholder communications while partnering with cross-functional teams to deliver clear, consistent, and audience-focused content.

Key Responsibilities

  • Create, review, and maintain technical documentation and business communications.
  • Develop executive presentations, operational reports, emails, and knowledge articles.
  • Partner with technical and business stakeholders to gather, validate, and communicate information effectively.
  • Simplify complex infrastructure and operational concepts into clear, business-friendly content.
  • Manage recurring communications and ensure consistency across multiple communication channels.
  • Maintain high standards of documentation quality, accuracy, and visual presentation.
  • Required Skills

  • Certified Professional Technical Communicator (CPTC) or equivalent qualification.
  • Excellent written and verbal communication skills with strong English grammar and editing abilities.
  • Experience documenting IT operations, infrastructure, or enterprise technology environments.
  • Ability to translate complex technical concepts into clear, user-friendly content.
  • Proficiency in Microsoft Word, PowerPoint, Excel, Teams, OneNote, HTML, and CSS.
  • Strong stakeholder management, customer service, multitasking, and time management skills.
  • Foundational knowledge of visual design principles.
  • Preferred Skills

  • ITIL Foundation certification.
  • Experience with IT Service Management (ITSM), including Incident, Problem, and Change Management.
  • 10+ years of experience.
  • Graduate degree or equivalent qualification.
  • Certified Professional Technical Communicator or similar certification/degree.
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